Step 1: Delete any previously installed loyalty app (if applicable). Different tablets have different methods for deleting apps, but typically, you’ll touch and hold down on the app icon. Next, an “uninstall” or trash can icon will appear. Click it or drag the app to the icon to delete it.
Step 2: Install the RR Tab app
- Open the browser on your tablet.
- In the address bar, enter “https://v2.roborewards.net/tabletapp.apk”, if a reseller partner enter the login url provided.
For example, if your RoboRewards domain is exampleloyalty.com, you would type in exampleloyalty.com/tabletapp.apk - This will initiate a download to begin.
- When complete, view the downloaded app called and tap to install. The system may require an update to the settings to allow unknown applications to be installed.
Step 3: Open the RR Tab app and login using the merchant username and password, then select location.
In this article, we will discuss downloading and installing the tablet application. The first step is to open a web browser on the tablet and log in to the back-office. Once inside the platform, go to the upper right-hand corner under the Tools & Settings icon > Tablet Download Link and click. Once clicked, the link is copied to the clipboard. You can also copy this link if you do not wish to login to the platform https://v2.roborewards.net/tabletapp.apk.
Delete any previously installed loyalty app (if applicable). Different tablets have different methods for deleting apps, but typically, you’ll touch and hold down the app icon. Next, an “uninstall” or trash can icon will appear. Click it or drag the app to the icon to delete it.
Paste the link in a web browser and the app will begin downloading.
Go to "Download history" and see if it is downloaded (the name and icon may be different that shown below).
Go to "My Security Settings," which lets you install applications from unknown sources. On a Samsung tablet, you will go to "General" and go to "Security," and you can see the second option on the right; "Unknown sources," which allows the installation of applications from unknown sources; check the box icon, it will display a pop-up letting you know that this can be harmful to the tablet.
Press OK to allow access to download applications from unknown sources. Note, your device will depend on where the security setting is found.
Go back to the download folder, where the application exists, then click the application and use the "Package installer" to install the application.
Grant the permission requests. Depending on your internet connection will determine the download time. The application is around 60 MB in size.
Once installed, open the RR Tab app and login using the merchant username and password, then select the location.
You will see an option that says the Screen is Pinned or similar. Select start or Pin; otherwise, members can close the application, and scroll through the entire tablet.
To exit the application, press the home button and authenticate your account.
Press authenticate, and you will have two options. One is “Login” if you want to return to the original login page and switch locations. The second option is to “Exit,” which redirects to the tablet Home screen.
If you wish to return the tablet to the original state, press exit and then open with the “TouchWiz home” or whatever the default application is on your tablet.
Once that step is done, you must go to settings, go to default applications, and select TouchWiz Home as the default application. Therefore, when the home button is pressed, it will restore the original factory settings.
If you have any questions, please create a ticket, and one of our support reps will contact you shortly. Thank you.